Q. I just had it and had to set my dell laptop a month before so it'd go away. Would any antivirus program from windows prevent this? If not how can I prevent that fake software crap?! Thanks!
A. Hi There,
Do not click on any of the links when the pop up comes up. Not even the "X" that is supposed to close the pop up. When you click on any choice that "accepts" the download and installation.
Just hit the back button to go to another page or shutdown your browser and clear any personal data.
To minimize the problem set up a guest account (without any privileges) for you web surfing.
Then nothing is supposed to run or change your computer (need admin priviliges for that)
Another sure way would be to do your web surfing using a Linux live CD to prevent any of the fake programs from loading. When you use a live CD everything runs in RAM so when you shutdown everything is gone forever. You can download and burn a live CD or order a free one (takes about two weeks to arrive).
Hope this helps,
Al
Do not click on any of the links when the pop up comes up. Not even the "X" that is supposed to close the pop up. When you click on any choice that "accepts" the download and installation.
Just hit the back button to go to another page or shutdown your browser and clear any personal data.
To minimize the problem set up a guest account (without any privileges) for you web surfing.
Then nothing is supposed to run or change your computer (need admin priviliges for that)
Another sure way would be to do your web surfing using a Linux live CD to prevent any of the fake programs from loading. When you use a live CD everything runs in RAM so when you shutdown everything is gone forever. You can download and burn a live CD or order a free one (takes about two weeks to arrive).
Hope this helps,
Al
How do I get rid of the Bestseller Antivirus malware?
Q. I've tried everything. AVG, SuperAntiSpyware, scanned in safe mode, blocked messenger spam, and yet I still get these annoying popups and notices. At first, I did not know what it was, so I did install a version of the Bestseller Antivirus, but I've uninstalled it now. Please help!
A. Pop ups are usually not caused by viruses, so antivirus will not remove them them.
Vundo Fix is often effective against the Bestseller Antivirus. Run all of the following Vundo removal tools.
Vundo Fix
Windows all
VirtumundoBegone (if VundoFix does not work)
VirtumundoBeGone has not been tested on Vista platforms
http://www.bleepingcomputer.com/forums/topic18610.html
http://www.atribune.org/
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
===================
General Cleaning Procedure.
---------------------------------------------
Full Time (Active) Virus Protection
If you do not have active virus protection, install only one. All are excellent.
AVG Antivirus 7.5 Free Edition
Windows 98/Me/NT/2000/XP/Vista
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
Windows 95/98/Me/NT/2000/XP/Vista
http://www.avast.com/eng/avast_4_home.html
or
Avira AntiVir PersonalEdition Classic
Windows 95/98/Me/NT/2000/XP/Vista
http://www.free-av.com/
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=Avira&tag=srch
---------------------------------------------------------
Full Time (Active) spyware protection and run a full scan.
If you do not have active spyware protection, install:
Windows Defender (Included with Vista) XP SP2, Vista
http://www.microsoft.com/athome/security/spyware/software/default.mspx
---------------------------------------------------------
Install the following four programs and run weekly or at least monthly. You need all four. They are not a substitute for full time spyware and virus protection. They will greatly increase your protection. Install and run now.
Ad-Aware SE Personal (update + full scan)
Windows 2000 (Pro and Server), Windows Server 2003, Windows XP (Home and Pro), Windows Vista (32-bit)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Windows 98/Me/NT/2000/XP/Vista
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster 3.51: Update then open and click âenable all protectionâ.
Windows All
http://www.javacoolsoftware.com/spywareblaster.html
http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/SpywareBlaster.shtml
SUPERAntiSpyware free version: (update + scan)
Windows 98/Me/2000/XP/2003 Server/Vista
http://www.superantispyware.com/
------------------------------
Install:
CCleaner:
Windows 95/98/Me/NT/2000/XP/2003 Server/Vista
http://www.ccleaner.com/
Do not install optional toolbar.
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
-------------------------------------------------
Install either one not both:
Helps protect you from all kinds of Web-based security threats including spyware, adware, spam, viruses, browser exploits, and online scams.
McAfee Site Advisor: Internet Explorer and Firefox
IE: Windows 98/ME/2000/XP/Vista (XP recommended)
Firefox: Windows 98/ME/2000/XP/Vista, Linux and Mac OS X
http://us.mcafee.com/root/product.asp?productid=sa
TrendProtectâ¢
XP SP2, XP ProX64 SP1, Win 2000 SP4, Vista
http://www.trendsecure.com/portal/en-US/free_security_tools/trendprotect.php
--------------------------------
Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
------------------------------
Run this time and monthly:
Microsoft Update:
Run in "Custom Mode". Install everything, reboot and repeat until nothing is left to install.
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live Safety Scan, run âfull service scanâ
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
Microsoft Windows XP, Windows 2003, or Windows 2000
http://onecare.live.com/site/en-us/default.htm
Safety Scan for Windows Vista
http://onecare.live.com/site/en-US/center/whatsnew.htm
Malicious Software Removal Tool (run âfull scanâ)
Vista, XP, Win 2000, and Server 2003
http://www.microsoft.com/security/malwareremove/default.mspx
------------------------------
Rootkit Removers
Pick any 2 install and run one each month.
AVG Anti-Rootkit
MS Windows 2000 (32-Bit) or MS Windows XP (32-Bit)
http://free.grisoft.com/doc/download-free-anti-rootkit/us/frt/0
F-Secure BlackLight
Windows 2000, XP (32 and 64-bit), 2003 Server (32 and 64-bit) and Vista (32-bit only)
http://www.f-secure.com/blacklight/
Panda Anti-Rootkit
Windows 2000/XP
http://www.pandasecurity.com/homeusers/downloads/register?Tipo=1&CodigoProducto=39&Idioma=2&TipoUsuario=1&sec=down&Country=US-en&TipoLead=2&Ref=WWEN-ROOTK-DES&track=36355
http://www.download.com/Panda-Anti-Rootkit/3000-2239_4-10717197.html?tag=lst-0-1
Sophos Anti-Rootkit
Win NT 4.0 (SP 6a with IE 4.0), Win 2000 , XP, Server 2003
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
------------------------------
Run this time only:
CWShredder: run
XP/2000/Me/98 SE/ NOT FOR VISTA
http://www.trendmicro.com/cwshredder/
Shoot The Messenger
NT/2000/XP / NOT FOR VISTA
http://www.grc.com/stm/shootthemessenger.htm
VX2 tool for Ad-Aware and run tool (Install and run)
Windows 2000 (Pro and Server), Windows Server 2003, Windows XP (Home and Pro), Windows Vista (32-bit)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
-----------------------------------------
Special Removal Tools
Run only if indicated
Roguefix.bat Windows XP only
http://www.internetinspiration.co.uk/roguefix.htm
SmitFraudFix
SmitFraudFix only works with Windows XP or 2000
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix
Windows all
VirtumundoBegone (if VundoFix does not work)
VirtumundoBeGone has not been tested on Vista platforms
http://www.bleepingcomputer.com/forums/topic18610.html
http://www.atribune.org/
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
------------------------------
Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
BitDefender Online Scanner
http://www.bitdefender.com/scan8/ie.html
CA eTrust® PestScan
http://pestpatrol.com/pestscan/index.htm
ESET Nod32 Online Scanner
Win 98/ME/NT 4.0/2000/XP/Vista
http://www.eset.com/onlinescan/index.php
ewido anti-spyware
http://www.ewido.net/en/onlinescan/
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
F-Secure Online Virus Scanner
http://support.f-secure.com/enu/home/ols.shtml
Kaspersky - Free Online Virus Scan
http://www.kaspersky.com/virusscanner
McAfee - Free Scan
http://us.mcafee.com/root/mfs
Panda Software - ActiveScan
http://www.pandasecurity.com/homeusers/solutions/activescan/?
Symantec (norton) - Security Check
http://security.symantec.com/sscv6/default.asp
Trend Micro⢠HouseCall
http://www.trendmicro.com/hc_intro/default.asp
Vundo Fix is often effective against the Bestseller Antivirus. Run all of the following Vundo removal tools.
Vundo Fix
Windows all
VirtumundoBegone (if VundoFix does not work)
VirtumundoBeGone has not been tested on Vista platforms
http://www.bleepingcomputer.com/forums/topic18610.html
http://www.atribune.org/
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
===================
General Cleaning Procedure.
---------------------------------------------
Full Time (Active) Virus Protection
If you do not have active virus protection, install only one. All are excellent.
AVG Antivirus 7.5 Free Edition
Windows 98/Me/NT/2000/XP/Vista
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
Windows 95/98/Me/NT/2000/XP/Vista
http://www.avast.com/eng/avast_4_home.html
or
Avira AntiVir PersonalEdition Classic
Windows 95/98/Me/NT/2000/XP/Vista
http://www.free-av.com/
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=Avira&tag=srch
---------------------------------------------------------
Full Time (Active) spyware protection and run a full scan.
If you do not have active spyware protection, install:
Windows Defender (Included with Vista) XP SP2, Vista
http://www.microsoft.com/athome/security/spyware/software/default.mspx
---------------------------------------------------------
Install the following four programs and run weekly or at least monthly. You need all four. They are not a substitute for full time spyware and virus protection. They will greatly increase your protection. Install and run now.
Ad-Aware SE Personal (update + full scan)
Windows 2000 (Pro and Server), Windows Server 2003, Windows XP (Home and Pro), Windows Vista (32-bit)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Windows 98/Me/NT/2000/XP/Vista
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster 3.51: Update then open and click âenable all protectionâ.
Windows All
http://www.javacoolsoftware.com/spywareblaster.html
http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/SpywareBlaster.shtml
SUPERAntiSpyware free version: (update + scan)
Windows 98/Me/2000/XP/2003 Server/Vista
http://www.superantispyware.com/
------------------------------
Install:
CCleaner:
Windows 95/98/Me/NT/2000/XP/2003 Server/Vista
http://www.ccleaner.com/
Do not install optional toolbar.
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
-------------------------------------------------
Install either one not both:
Helps protect you from all kinds of Web-based security threats including spyware, adware, spam, viruses, browser exploits, and online scams.
McAfee Site Advisor: Internet Explorer and Firefox
IE: Windows 98/ME/2000/XP/Vista (XP recommended)
Firefox: Windows 98/ME/2000/XP/Vista, Linux and Mac OS X
http://us.mcafee.com/root/product.asp?productid=sa
TrendProtectâ¢
XP SP2, XP ProX64 SP1, Win 2000 SP4, Vista
http://www.trendsecure.com/portal/en-US/free_security_tools/trendprotect.php
--------------------------------
Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn of system restore
After the malware is removed turn on system restore.
------------------------------
Run this time and monthly:
Microsoft Update:
Run in "Custom Mode". Install everything, reboot and repeat until nothing is left to install.
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live Safety Scan, run âfull service scanâ
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
Microsoft Windows XP, Windows 2003, or Windows 2000
http://onecare.live.com/site/en-us/default.htm
Safety Scan for Windows Vista
http://onecare.live.com/site/en-US/center/whatsnew.htm
Malicious Software Removal Tool (run âfull scanâ)
Vista, XP, Win 2000, and Server 2003
http://www.microsoft.com/security/malwareremove/default.mspx
------------------------------
Rootkit Removers
Pick any 2 install and run one each month.
AVG Anti-Rootkit
MS Windows 2000 (32-Bit) or MS Windows XP (32-Bit)
http://free.grisoft.com/doc/download-free-anti-rootkit/us/frt/0
F-Secure BlackLight
Windows 2000, XP (32 and 64-bit), 2003 Server (32 and 64-bit) and Vista (32-bit only)
http://www.f-secure.com/blacklight/
Panda Anti-Rootkit
Windows 2000/XP
http://www.pandasecurity.com/homeusers/downloads/register?Tipo=1&CodigoProducto=39&Idioma=2&TipoUsuario=1&sec=down&Country=US-en&TipoLead=2&Ref=WWEN-ROOTK-DES&track=36355
http://www.download.com/Panda-Anti-Rootkit/3000-2239_4-10717197.html?tag=lst-0-1
Sophos Anti-Rootkit
Win NT 4.0 (SP 6a with IE 4.0), Win 2000 , XP, Server 2003
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
------------------------------
Run this time only:
CWShredder: run
XP/2000/Me/98 SE/ NOT FOR VISTA
http://www.trendmicro.com/cwshredder/
Shoot The Messenger
NT/2000/XP / NOT FOR VISTA
http://www.grc.com/stm/shootthemessenger.htm
VX2 tool for Ad-Aware and run tool (Install and run)
Windows 2000 (Pro and Server), Windows Server 2003, Windows XP (Home and Pro), Windows Vista (32-bit)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
-----------------------------------------
Special Removal Tools
Run only if indicated
Roguefix.bat Windows XP only
http://www.internetinspiration.co.uk/roguefix.htm
SmitFraudFix
SmitFraudFix only works with Windows XP or 2000
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix
Windows all
VirtumundoBegone (if VundoFix does not work)
VirtumundoBeGone has not been tested on Vista platforms
http://www.bleepingcomputer.com/forums/topic18610.html
http://www.atribune.org/
Vundo Rootkit Removal
http://wiki.castlecops.com/Vundo_Rootkit_Detection_and_Removal_Procedure
------------------------------
Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
BitDefender Online Scanner
http://www.bitdefender.com/scan8/ie.html
CA eTrust® PestScan
http://pestpatrol.com/pestscan/index.htm
ESET Nod32 Online Scanner
Win 98/ME/NT 4.0/2000/XP/Vista
http://www.eset.com/onlinescan/index.php
ewido anti-spyware
http://www.ewido.net/en/onlinescan/
eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
F-Secure Online Virus Scanner
http://support.f-secure.com/enu/home/ols.shtml
Kaspersky - Free Online Virus Scan
http://www.kaspersky.com/virusscanner
McAfee - Free Scan
http://us.mcafee.com/root/mfs
Panda Software - ActiveScan
http://www.pandasecurity.com/homeusers/solutions/activescan/?
Symantec (norton) - Security Check
http://security.symantec.com/sscv6/default.asp
Trend Micro⢠HouseCall
http://www.trendmicro.com/hc_intro/default.asp
What free antivirus program takes up the least resources?
Q. I need a free antivirus program that starts up quickly. I normally always use linux but I have to use windows to put songs and things on my zune so sometimes I linger around in my windows dual boot.
A. ClamWin, I think - it's open source too!
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